- Shipping Range
We ship nationwide and internationally. Please confirm during the checkout process that we can deliver to your area. - Processing Time
All orders are processed within 1-2 business days of receiving the order. Business days do not include weekends and US public holidays. - Domestic Shipping
Standard Shipping: Estimated delivery time is 3-5 business days, applicable to the continental United States.
Expedited Shipping: Estimated delivery time is 1-2 business days, billed according to your selection.
- International Shipping
International orders usually take 7-14 business days to ship, depending on the destination and local customs processing speed.
Please note that all international orders may incur additional duties and taxes, which are the responsibility of the buyer.
- Shipping Costs
Shipping costs are calculated based on the weight of your order, shipping method and destination. You can see the specific shipping cost calculation during checkout. - Tracking Your Order
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order on our website or on the website of the corresponding logistics service provider. - Shipping Loss and Damage
Although we take all possible precautions to protect the goods in transit, occasionally, shipping loss or damage may occur. If your goods are damaged or lost during transportation, please contact us within 48 hours of receipt and we will do our best to resolve the problem. - Special Circumstances
Due to extreme weather conditions or other force majeure factors, the shipping time may be delayed. We will keep in touch with you via email to update the shipping status in a timely manner. - Contact Information
If you have any questions or need assistance with our shipping policy, please contact our customer service team at the following methods:
Email: armanichester@purposeplushtoys.com
Phone: +1 602 898 1103
